Sign In / Register NOW

for full access to Contact Centre Excellence ‘Lockdown’ Awards 2021

Welcome to the Contact Centre Excellence ‘Lockdown’ Awards. A virtual event designed to celebrate positivity and success in adversity.

As organisers of the former Top 50 Companies for Customer Programme and now the team behind the new Contact Centre Excellence Programme (Adam Clark of Beyond Media Services, Rich Tribe of Revolution Events and Raj Dattani of CX Training), we are very aware of the issues that our members have been going though over the last year, and we want to recognise, celebrate and reward the excellent work that your teams have been doing over this period.

This is your chance to thank your teams for all their incredible efforts, to motivate and boost morale, to highlight excellence, to reward your best performers, to share best practice and to celebrate all that is great about your contact centre.

Check out the categories below (Company, Teams, Individuals and Partnerships), and ensure you enter all the categories that are applicable to you, your teams and your company. Remember, the more categories that you enter, the greater your chance of multiple success.

CATEGORIES

PARTNERSHIP AND HEADLINE CATEGORIES

• Lockdown Contact Centre of the Year UNDER 250 Seats
• Lockdown Contact Centre of the Year OVER 250 Seats
• Excellence in Partnership: Virtual Contact Centre
• Excellence in Partnership: Consultancy

TEAM CATEGORIES

• Homeworking Dream Team
• Covid Response: Customer Service Team of the Year
• Covid Response: Support Team of the Year
• Lockdown Team Spirit Award

INDIVIDUAL CATEGORIES

• Customer Service Superstar
• Sales Superstar
• Bright Light in the Back Office
• Support Sensation
• Homeworking Hero
• Lockdown Hero
• Team Leader of the Year
• Contact Centre Manager of the Year

For access to the full site including the Entry Criteria and the Entry Form, please ensure you have registered first. If you have already registered, simply complete your email address and password below. Please note that you can opt out at any time.

If you have NOT registered yet, please click REGISTER HERE NOW and complete your basic details for access to the full Entry Criteria for each Category, and the Entry Form.